Terms & Conditions
Last updated: 17 October 2026
This document is provided in English. The English version governs.
In short
These Terms and Conditions govern your use of ShrinkIt, the free image resizing and compression service at https://shrinkit.dusrel.com. By using the service, you agree to these terms. The service is free, requires no account, and processes your images entirely in your browser: your images are never uploaded to ShrinkIt.
The short version is this. You keep ownership of your images. You are responsible for having the right to use the images you process, and for how you use the outputs. The tools are provided as they are, with no promise that any third party, such as an exam portal, an embassy, or a social platform, will accept a particular output. The service is free, with no uptime promise. Our liability is limited as described in Section 10, and nothing in these terms limits any right that the law says cannot be limited.
These terms are provided for information only. They are not legal advice, and they do not create a lawyer-client relationship. If you need legal advice about your own situation, please speak to a qualified lawyer.
1. Acceptance of these terms, and who can use the service
These Terms and Conditions form an agreement between you and ShrinkIt, operated under the name Dusrel, for your use of the service available at https://shrinkit.dusrel.com. When we say ShrinkIt, we, us, or our, we mean the operator of the service. When we say you or your, we mean the person using the service. The service includes the main image resizer, the tools described in Section 2, and every page on the site.
By using the service, you agree to these terms. If you do not agree to them, do not use the service. You do not need to create an account or click an acceptance button for the terms to apply. Using the site, opening an image in a tool, or downloading an output is use of the service, and it carries the agreement with it. If you are using the service on behalf of someone else, for example a parent using it for a child, or an employee using it for an employer, you confirm that you have the authority to agree to these terms on their behalf, and these terms apply to that use as well.
The service is available to anyone who can lawfully agree to these terms. If you are under the age at which you can enter into a binding agreement in your location, you may use the service only with the involvement and consent of a parent or guardian. Parents and guardians should supervise children's use of the service, as with any use of the internet. There is no age gate on the service, because there is no account to gate, but the responsibility for a child's use rests with the parent or guardian who permits it.
These terms apply together with the Privacy Policy. The Privacy Policy explains what happens to your information when you use the service, and these terms explain the rules of use, the limits of the service, and the allocation of responsibility between you and us. If there is ever a conflict between the two documents on a privacy question, the Privacy Policy governs that question. On every other question, these terms govern.
The effective date of these terms is 17 October 2026, and the last-updated date shown at the top of this page is the date from which this version applies. If we change these terms, Section 14 explains how the change works. The English version of these terms governs. The site is also available in Spanish and Portuguese, and the translated pages display this same English text with a short notice explaining that the English version governs, so that the agreement does not drift between translations.
Nothing in these terms is intended to deprive you of any right that the law of your location says cannot be taken away by agreement. Section 10 explains the limits on liability in that light, and Section 13 explains how mandatory local consumer protections are preserved. If any part of these terms conflicts with the law that applies to you, the law prevails for that part, and the rest of the terms continue to apply.
A note on who the other party to this agreement is. The service is operated under the name Dusrel, and these terms are the terms of that operator. We do not publish a company registration number, a street address, or the name of an individual officer in these terms, because this document does not make claims about registration details that are not stated here. If you need to reach the operator, the email address in Section 15 is the channel. If the operator changes, for example if the service is transferred to a new operator, these terms and the Privacy Policy will be updated to reflect the new operator, as Section 16 explains. Until then, the operator named in this paragraph is the party to the agreement, and the agreement is between you and that operator.
2. What ShrinkIt is, and what it is not
ShrinkIt is a free, client-side image tool. It resizes, compresses, converts, and crops images, and it offers specialised tools for particular size targets, identity-photo sizes, social-media sizes, and before-and-after comparison. All of the work happens in your web browser, on your own device. Your images are read into your browser's memory, transformed there, and offered back to you as downloads. They are never uploaded to ShrinkIt, and there is no server component that could receive them. The Privacy Policy describes this architecture in full.
The service is a tool, not a professional service. It is not a photography studio, not a printing service, not a design agency, not a document-verification service, and not a legal or immigration adviser. It does not check whether an output meets any third party's requirements, and it does not certify, endorse, or guarantee any output. The size presets offered by the Passport Photo Maker and the Social Media Resizer are templates that set the dimensions of the output. They are not a promise that the output will be accepted by any authority or platform, and Section 5 explains that limit in detail.
The service requires no account, no sign-up, and no payment. There is nothing to subscribe to and nothing to cancel. Because there is no account, there is no profile, no saved history, and no way to retrieve work from a previous visit. If you close the tab before downloading a result, the result is gone, because it existed only in the browser's memory. Keeping your originals and downloading your outputs promptly is your responsibility, and Section 7 explains that there is no backup and no recovery.
The service is provided free of charge. There are no paid tiers, no premium features, no in-app purchases, and no advertising. Nobody pays for anything, and nobody is shown advertising. That matters for how these terms treat payments and refunds: since nothing is paid, there is nothing to refund, and Section 8 states that plainly.
The service is designed for lawful, everyday image tasks: making a photo smaller for a form, compressing a picture for a message, preparing an image for a post, or checking how a resize looks. It is not designed for, and must not be used for, the purposes described in Section 4. If you are unsure whether your intended use is permitted, the safest course is to ask yourself whether you have the right to use the image and whether the output will be presented honestly for what it is. If either answer is no, do not use the service for that purpose.
The service is also not a storage service, a backup service, a cloud drive, or a sharing service. It does not keep your images, it does not sync them between devices, and it does not give you a link to share them with others. If you need storage, backup, or sharing, use a service built for those purposes. ShrinkIt does one job, resizing and compressing images on your device, and it does not pretend to do the jobs of other kinds of service. Treating it as storage, by leaving a tab open with work in it, is a misunderstanding of what the service is, and Section 7 explains the consequence: when the tab closes, the work is gone.
3. Your content: you keep ownership, and you are responsible for it
Your content means the images you provide to the service, and the outputs the service produces from them. You keep full ownership of your content. Using ShrinkIt does not transfer any ownership to us, and it does not give us any right to use, copy, display, or distribute your images. Nothing in these terms grants us any licence over your content, and no licence is needed, because your content never leaves your device.
That last point is worth pausing on, because it is unusual. Many online services ask for a broad licence over the content you upload, because they need one to store, display, and process it. ShrinkIt asks for no licence, because it never receives your content. The processing happens on your device, under your control. There is nothing for us to licence, and we claim nothing. Your images remain yours in every sense, before, during, and after processing.
You are responsible for your content. You confirm that you have the right to use any image you provide to the service, whether that right comes from owning the image, from the permission of the person who owns it, or from a licence that permits the use you are making. You are responsible for complying with any laws that apply to the image, including laws about copyright, privacy, and the protection of personal information. If an image depicts another person, you are responsible for having whatever permission is needed to process it and to use the output.
You are also responsible for what you do with the outputs. An output is a new file that you created with a tool. What you do with it, where you send it, what you claim about it, and whether you present it as edited or unedited, are your decisions and your responsibility. If an output is used to mislead someone, or to misrepresent an image as something it is not, that is your act, and these terms do not authorise it. Section 4 sets out the rules that apply.
Because your content never leaves your device, we cannot review it, moderate it, or remove it. That is a direct consequence of the architecture, and it cuts both ways. On the one hand, nobody at ShrinkIt will ever see your images. On the other hand, the responsibility for lawful and honest use rests entirely with you, because there is no one else in the chain. If you are unsure whether you have the right to process a particular image, do not process it until you have checked.
Keep your originals. The service does not keep a copy of your originals or your outputs, and it cannot recover them if you lose them. If an output turns out to be wrong for your purpose, you will need the original to try again. The habit of keeping the original, and of downloading the output before closing the tab, will save you from the most common frustration with a tool that keeps nothing.
4. Acceptable use: what you must not do
You must use the service lawfully and honestly. The rules in this section are not a complete list of every unlawful act, and the fact that something is not listed does not make it permitted. If a use would be unlawful, or would infringe someone else's rights, or would harm the service or other people, it is not permitted, whether or not it appears below.
- Do not use the service for unlawful content. Do not process images that are unlawful to possess, share, or produce, including images that exploit children, images that depict non-consensual intimate content, and images that constitute harassment, threats, or extremist material.
- Do not use the service to infringe the rights of others. Do not process an image you do not have the right to use, do not remove or alter a watermark, credit, or rights notice in order to pass someone else's work off as your own, and do not use an output in a way that infringes copyright, trademark, or any other intellectual property right.
- Do not use the service to deceive. Do not alter an image in order to mislead a person or an organisation about what the image shows, do not present an edited image as an unedited original where the distinction matters, and do not alter or forge identity documents, certificates, receipts, or any other official record.
- Do not misrepresent outputs to authorities or institutions. Do not submit a photo that misrepresents your appearance to a passport, visa, examination, or employment process, and do not alter a document photo to conceal a fact that the receiving authority is entitled to know.
- Do not abuse the service. Do not attempt to break, damage, or degrade the site, do not attempt to gain unauthorised access to any part of it, do not probe it for vulnerabilities in a way that disrupts it, and do not use automated means to hammer the site with requests.
- Do not misrepresent your relationship with ShrinkIt. Do not claim that ShrinkIt endorsed, verified, certified, or approved your output, and do not use the ShrinkIt name, logo, or branding in a way that suggests such an endorsement.
- Do not use the service in a way that violates the law of your location, including laws about privacy, data protection, and the processing of images of other people.
Because the service processes images on your device and never receives them, we cannot detect a breach of these rules by inspecting your images, and we do not attempt to do so. Enforcement of this section therefore works differently from enforcement on a service that hosts content. If we become aware of abuse, for example through a report from another person or through abuse of the site itself, we may restrict access as described in Section 12. But the primary enforcement mechanism is your own responsibility: these rules describe conduct that is yours to control, and the consequences of breaching them, including legal consequences, fall on the person who breached them.
If you see someone using the service in a way that breaches these rules, or if you believe that an output has been used to deceive you, you can report it to [email protected]. Describe what happened and what you are asking us to do. We will read the report and respond. Where the report concerns conduct on someone else's device, there may be little we can do directly, and we will say so honestly rather than promising action we cannot take.
Do not use the service to conceal the origin or history of an image for a deceptive purpose. Stripping metadata is a legitimate privacy practice when it is done to protect your own information before sharing a photo. It becomes deception when it is done to hide the source of an image you do not own, to pass off someone else's work as your own, or to defeat a check that a recipient is entitled to make. The same act can be legitimate or illegitimate depending on its purpose, and the purpose is yours to answer for. If you are stripping metadata, ask yourself why, and whether the person who will receive the file would regard the answer as honest.
5. Tool outputs: no guarantee that any third party will accept them
This is the most important practical section of these terms, and it deserves to be read carefully. ShrinkIt produces files with the dimensions, format, and size characteristics you asked for. It does not guarantee that any third party will accept any output for any purpose. Acceptance is decided by the receiving organisation, under its own rules, which change over time. A file that is accepted today may be refused tomorrow, and a file that meets one organisation's rules may not meet another's.
The point applies with particular force to the uses people care about most. Examination portals, recruitment boards, and banking application systems each publish their own requirements for photographs and signatures, and those requirements change. Visa and passport authorities each publish their own photo specifications, and they apply them strictly. Employers, universities, and platforms each set their own rules. ShrinkIt does not track those rules, does not certify compliance with them, and does not update its presets in real time as they change. The presets offered by the Passport Photo Maker and the Social Media Resizer are size templates. They set the output dimensions. They are not a promise of acceptance.
Before submitting an output to any authority, portal, employer, or platform, you must check that recipient's current requirements yourself, and you must check the output against them. The checks that matter most are the ones that a resizing tool cannot make for you: whether the photo shows your face as the authority requires, whether the background meets the authority's rules, whether the file size and dimensions fall within the stated limits, whether the format is the one the recipient accepts, and whether any rule about recency, cropping, or editing applies. If any of those checks fails, do not submit the file. Fix the underlying issue, or have a new photo taken that meets the requirements.
The same principle applies to the target-size tools. Compress to 50KB and Compress to 20KB aim for a target size of about 50 kilobytes and about 20 kilobytes respectively. The word about matters. Compression depends on the content of the image: a busy, detailed photograph compresses differently from a simple graphic. The tools search for settings that reach the target, but the result is approximate, and a particular image may land slightly above or below the target. Always check the actual size of the downloaded file before submitting it somewhere that has a size limit. If the file is over the limit, try again with different settings, or choose a different image.
The same principle applies to the Social Media Resizer. Platforms change their recommended sizes, aspect ratios, and file limits regularly, and they may crop, compress, or reject an upload for reasons that have nothing to do with the file you prepared. A preset that matched a platform's published size at the time it was added may not match the platform's current size. Check the platform's current guidance before relying on a preset.
If an output is refused by a recipient, that refusal is the recipient's decision, and it is not a defect in the service. ShrinkIt is not a party to the relationship between you and the recipient, and it cannot intervene in the recipient's decision. The remedy is to check the recipient's current requirements, compare them with the output, and produce a new output that meets them, or to use a different method of producing the file.
Checking a recipient's requirements means more than glancing at a single number. A complete check covers the dimensions in pixels, the permitted file formats, the minimum and maximum file size, the permitted background, the required framing of the face or subject, any rule about how recent the photograph must be, any rule about editing, retouching, or filters, and any rule about file naming. It also covers the practical details of submission: whether the portal resizes or recompresses uploads itself, whether it strips metadata on receipt, and whether it shows a preview before final submission. A tool that resizes an image cannot perform those checks for you, because it does not know which recipient you have in mind, and it does not read the recipient's rules. The responsibility for matching the output to the recipient's current rules is yours, and it is a responsibility that cannot be delegated to a resizing tool.
Do not treat a preset, a dimension label, or a file-size reading as a compliance check. A preset tells you what size the output will be. It does not tell you that the output complies with any particular authority's rules, and it does not tell you that the output is suitable for your purpose. A file-size reading tells you how large the downloaded file is. It does not tell you that the recipient will accept it. The only reliable compliance check is a direct comparison between the output and the recipient's own published requirements, performed by you, before you submit.
Where the stakes are high, the cost of a refused submission is also high: a missed deadline, a rejected application, or a delayed process. That is precisely why this section is written so plainly. If an application matters to you, check the requirements from the recipient's own current publication, not from memory, not from a forum post, and not from a screenshot of someone else's successful submission. Requirements change, and other people's experiences may reflect older rules. When in doubt, use the recipient's own help channel to confirm a requirement before you submit, and keep a copy of the output you submitted so that you can answer questions about it later.
6. Accuracy limits: what resizing, compression, and conversion actually do
An image tool changes pixels. Understanding what those changes involve will help you judge whether an output is right for your purpose, and it will prevent the most common misunderstandings about the service.
Resizing changes pixels
Resizing an image to a smaller size discards pixels. The information in the discarded pixels is gone from the output, and it cannot be recovered from the output alone. That is why keeping the original matters. Resizing an image to a larger size does not add detail. It interpolates, which means it estimates new pixels from the ones that exist. The result may look acceptable for many purposes, but it does not contain more real detail than the original. If you need a genuinely higher-resolution image, you need a new source image, not an enlarged copy of a small one.
Compression discards data
JPEG and WebP outputs at a quality setting below 100 discard image data in order to save space. That is the nature of lossy compression, and it is the reason those formats can produce small files. The lower the quality setting, the more data is discarded and the smaller the file becomes, and the more visible the effect may be. PNG outputs preserve pixel values, but the resulting files may be larger. GIF outputs are limited to 256 colours, which can visibly change photographs with smooth gradients. None of these behaviours is a defect. They are the properties of the formats themselves, and choosing between them is a trade-off between file size and fidelity that only you can make for your purpose.
Cropping, stretching, and fitting behave differently
Stretch resizes the image to the exact width and height you asked for, changing the proportions if necessary, which can distort the image. Crop cuts away parts of the image to fill the requested size without distortion. Fit scales the image to fit inside the requested size without distortion, and fills the remaining space with the background colour you chose. These are different operations with different results. If an output looks distorted, check whether you chose Stretch when you meant Crop or Fit. The tool does what you asked for, and the choice between these behaviours is yours.
DPI is a conversion setting, not file metadata
The DPI setting is used only to convert centimetres and inches to pixels when you size an image in those units. It is not written into output files: downloads carry no DPI value and no metadata of any kind. DPI does not by itself add or remove pixels. If a recipient specifies a DPI requirement, note that ShrinkIt cannot attach a DPI value to an output file, because outputs carry no metadata — and remember that DPI alone does not make a low-resolution image suitable for print.
Colour and background
Colour handling is approximate. Different devices, screens, and printers render the same file differently, and a file that looks right on one screen may look slightly different on another. The background colour setting applies where the output format or the Fit behaviour leaves empty space. It does not change the colours inside the image itself. If colour accuracy matters for your purpose, check the output on the device or medium where it will be used.
Black-and-white mode
The Compress to 20KB tool offers a black-and-white mode that converts the image to shades of grey and then to black and white. That conversion discards colour information entirely. An output produced in black-and-white mode is not a colour image, and it cannot be turned back into a colour image from the output alone. If you need the colour version, use the original.
HEIC decoding limits
HEIC, HEIF, and HIF files are accepted as input only. Decoding is attempted first with the browser's native decoding where supported, and otherwise with a decoder that runs in the browser. Some HEIC variants may fail to decode, and a corrupt file will fail with an error. A failed file is not a defect in the service, and there is no HEIC output to fall back to. If a HEIC file fails, try opening it in the app that created it and exporting it as JPEG or PNG first.
Metadata handling
The service strips all metadata from outputs, as described in the Privacy Policy. There is no option to keep metadata. If metadata matters for your purpose — for example, if a recipient requires a DPI value in the file — check the recipient's requirements, because ShrinkIt outputs carry none.
7. Availability, changes to the service, and no service level promise
The service is provided free of charge, and it is provided without any promise about availability. There is no service level agreement, no uptime promise, no guaranteed response time, and no promise that the service will be available at any particular time. The site may be unavailable because of hosting problems, maintenance, changes to the service, or reasons beyond our control. It may be slow, or it may behave differently in different browsers. None of those things is a breach of these terms, because no availability has been promised.
The service may change. Features may be added, changed, or removed. The interface may be redesigned. A tool may be withdrawn. The site may move to a different address. Any of those things may happen without advance notice, and without any obligation to preserve the previous behaviour. If a change removes a feature you rely on, the remedy is to use a different tool for that task. We will not always announce changes, because the service collects no contact details and therefore cannot notify users individually.
The service depends on your device and your browser. It requires a modern browser with the features the tools use, including Canvas, Web Workers, and the ability to run the decoder. Older browsers, unusual settings, and browser extensions that block scripts or workers may cause the tools to fail or behave unexpectedly. That is a property of your environment, not a defect in the service. Keeping your browser up to date and disabling interfering extensions for the site are the most reliable ways to avoid those problems.
Because the service keeps no backup of your work, an interruption has a concrete consequence: if the tab closes, the browser crashes, or the device loses power before you download a result, the result is lost and must be produced again from the original. Keep your originals, and download outputs promptly. Do not treat the open tab as a safe place to store work.
8. Free service: no payments, no refunds
The service is free. There are no charges for using it, no paid tiers, no premium features, no in-app purchases, and no subscriptions. You will never be asked to pay for anything on the site, and you should be suspicious of any message that asks you to pay for ShrinkIt, because it will not have come from us. There is no payment system to be charged through, and no payment information is ever collected.
Because nothing is paid, there is nothing to refund. If you have somehow paid someone for access to ShrinkIt, you have not paid us, and we cannot refund a payment we never received. Report the matter to [email protected] with the details, and we will look into it, but the payment itself will be a matter between you and the person who took it.
The fact that the service is free does not change the rest of these terms. The rules on acceptable use, the limits on outputs, and the limits on liability apply in full to free use. Free does not mean free of responsibility, and it does not mean that the service comes with any promise about availability or results.
9. Intellectual property: the ShrinkIt brand and your content
The ShrinkIt name, logo, site design, text, and other content of the site belong to ShrinkIt or to its licensors, and are protected by intellectual property laws. Using the service does not give you any ownership of, or any licence to, the ShrinkIt brand or the site's content, except for the limited right to use the service itself under these terms. You may not copy, reproduce, or redistribute the site's content as your own, and you may not use the ShrinkIt name or logo in a way that suggests endorsement, sponsorship, or affiliation.
You may link to the site, and you may describe the service in your own words. You may not present a copy of the site as your own service, and you may not frame the site in a way that hides its origin. If you write about the service, describe it accurately, and do not claim that ShrinkIt endorsed, verified, certified, or approved any output, because it did none of those things.
Your content is yours, as Section 3 explains. You keep full ownership of the images you provide and the outputs you produce. Nothing in these terms transfers that ownership to us, and nothing grants us any licence over your content. That is a consequence of the architecture: since your content never leaves your device, there is nothing for a licence to cover.
If you believe that the site contains material that infringes your intellectual property rights, write to [email protected] with a clear description of the material, where it appears, and why you believe it infringes your rights. We will read the report and respond. A report that does not identify the material or the right will be difficult to act on, so please be specific.
If you use the service to process material that belongs to someone else, that is your act and your responsibility. These terms do not authorise it, and the fact that the tool is capable of processing an image does not mean that processing it is lawful. Section 4 sets out the rules that apply, and they apply in full to intellectual property as to everything else.
10. Liability: fair, plain-language limits
This section sets out the limits on liability between you and ShrinkIt. It is written in plain language, because a limit that cannot be understood is not a fair limit. Read it together with Sections 5, 6, and 7, which describe the practical limits of the service. Those sections explain what the service does and does not promise. This section explains what follows if something goes wrong.
The service is provided as is
The service is provided as is and as available, without warranties of any kind, whether express or implied. That means we do not promise that the service will meet your requirements, that it will be uninterrupted, timely, secure, or error-free, that any output will be fit for a particular purpose, or that any defect will be corrected. The service is a free tool, offered on that basis, and you use it on that basis. If you need a guaranteed result, a guaranteed turnaround, or a guaranteed acceptance by a third party, this service is not the right place to seek it, and you should use a service that offers those guarantees.
What we are not liable for
To the fullest extent permitted by applicable law, ShrinkIt is not liable for any loss or damage arising from your use of the service, including loss of data, loss of work, loss of profits, loss of opportunity, or any indirect or consequential loss. In particular, we are not liable for: a recipient refusing an output, because acceptance is the recipient's decision; the loss of work when a tab closes before a download, because the service keeps no backup; any problem caused by your device, browser, extensions, or network connection; any problem caused by your decision to share a file; and any loss arising from your use of the service in breach of these terms.
What these limits do not cover
Nothing in these terms excludes or limits liability that cannot be excluded or limited by law. In particular, nothing in these terms excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any consumer right that cannot be excluded by agreement. If the law of your location gives you a right that cannot be taken away by these terms, that right is preserved, and these terms should be read subject to it. If any part of this section is found to be unenforceable in your location, the remainder of the section continues to apply, and the unenforceable part will be read as narrowly as necessary to make it enforceable.
Why the limits are drawn this way
The limits in this section reflect the nature of the service. It is a free tool that processes images on your device, with no account, no payment, and no control over what you do with the outputs or over whether third parties accept them. A liability regime that made the operator responsible for every consequence of every output would not be sustainable for a free tool, and it would not be fair either, because the decisions that matter most, which image to process, what settings to choose, where to submit the output, and whether to check the recipient's requirements, are all yours. The limits therefore place responsibility where the control lies: with the person using the tool.
It is worth giving concrete examples of the kinds of loss that these limits cover, so that the section is not abstract. If you submit an output to an examination portal and it is refused because the portal's current rules differ from the preset you used, the cost of the refused submission, including any missed deadline, is not a loss we are liable for, because acceptance was the portal's decision and checking the current rules was your responsibility. If you process an image, close the tab before downloading, and then cannot recover the output, the lost work is not a loss we are liable for, because the service keeps no backup and the need to download before closing is stated plainly in these terms. If a file you shared is misused by the person you shared it with, that misuse is not a loss we are liable for, because sharing was your decision. If your device is damaged, or your browser fails, or an extension interferes with the page, the resulting loss is not a loss we are liable for, because those are matters of your environment. Each of these examples follows from the same principle: responsibility follows control, and control over the image, the settings, the submission, and the device is yours.
These limits apply regardless of the legal theory on which a claim is based, whether contract, tort, statute, or otherwise, and regardless of whether the loss was foreseeable. They apply to the fullest extent permitted by applicable law, and they are subject to the preservation of non-excludable rights described above. If you are unsure whether a particular loss falls inside or outside these limits, the question to ask is whether the loss arose from something ShrinkIt promised and failed to do, or from something that these terms expressly place outside the service's promises. If it is the latter, the limits apply. If it is genuinely the former, write to us and describe it, and it will be considered on its merits.
If you believe that you have suffered a loss that falls outside these limits, write to [email protected] and describe what happened. We will read the report and respond. A specific account of what happened, when it happened, and what you are asking for is far more useful than a general complaint, and it will be answered on its merits.
11. Indemnity: you cover claims arising from your misuse
If a claim is made against ShrinkIt because of the way you used the service, you agree to cover it. In plain language, that means this: if your use of the service causes someone else to bring a claim, demand, or legal proceeding against us, and that claim arises from your content, from your breach of these terms, or from your misuse of the service, you will be responsible for the reasonable costs of dealing with it, including reasonable legal costs, and for any amount that has to be paid as a result.
Examples make the idea concrete. If you process an image you do not have the right to use, and the owner of the image brings a claim against us, that claim arises from your use. If you use an output to deceive an authority, and the authority brings a claim against us, that claim arises from your use. If you use the service in breach of Section 4, and someone is harmed as a result and brings a claim against us, that claim arises from your breach. In each case, the indemnity in this section applies.
The indemnity does not apply to claims that arise from our own conduct. If a claim arises because of something we did, rather than something you did, it is ours to deal with. The indemnity also does not require you to cover a claim to the extent that the law of your location does not permit such an obligation. If any part of this section is unenforceable in your location, it will be read as narrowly as necessary to make it enforceable, and the remainder will continue to apply.
If a claim covered by this section is made, we will tell you about it, and we will give you a reasonable opportunity to participate in dealing with it, to the extent that it is practical to do so. You agree to cooperate reasonably with the handling of the claim, including by providing information about your use of the service that is relevant to it.
12. Termination and suspension: no account to suspend, and access may be restricted for abuse
Because there is no account, there is no account to suspend or terminate. You can stop using the service at any time, for any reason, simply by closing the tab and not coming back. There is no cancellation process, no notice period, and no consequence for stopping. If you want to remove the small amount of local data the site keeps, clear the site's stored data in your browser as described in the Privacy Policy, and delete any downloads you no longer want.
We may restrict or block access to the service for abuse. Abuse includes the conduct described in Section 4, and any use that damages, degrades, or disrupts the site or the infrastructure that serves it. A restriction may take the form of blocking requests from a particular source, or of withdrawing a feature. Because the service has no accounts, a restriction operates at the level of access to the site, not at the level of an account.
A restriction does not affect your content, because your content never leaves your device. It does not delete your originals or your downloads, and it does not prevent you from using other tools. It only limits your access to this service. If you believe that a restriction has been applied to you in error, write to [email protected] and explain the situation, and we will review it.
If the service itself is withdrawn, whether for a short period or permanently, that withdrawal is governed by Section 7. There is no notice period promised, and no compensation is payable, because the service is free and no availability has been promised. If the service is withdrawn, your originals and downloads remain yours, on your device, unaffected.
13. Governing law and disputes
These terms are governed by the laws of India. Any dispute arising from or relating to these terms, the service, or your use of it will be subject to the jurisdiction of the courts of India. That is the governing law and the forum for disputes under these terms, and by using the service you agree to them.
Two qualifications apply, and they matter. First, if the law of your location gives you a mandatory consumer protection that cannot be excluded by agreement, that protection is preserved. Nothing in these terms takes it away, and if any part of these terms conflicts with such a protection, the protection prevails for that part. Second, if you have a complaint, we would ask you to raise it with us first, before starting any formal proceeding, because most disputes about this service have a short and practical answer. Write to [email protected], describe what happened, and tell us what outcome you are looking for. We will read it and respond.
The request to raise a complaint with us first is a request, not a condition. Your right to bring a dispute in the appropriate forum is not affected by whether you wrote to us first, and nothing in these terms requires you to exhaust any informal process before exercising a legal right. The purpose of the request is practical: a direct conversation is usually faster and cheaper than a formal proceeding, for both sides.
If a dispute does proceed formally, each side will bear its own costs unless a court orders otherwise. These terms do not contain an arbitration clause, and they do not require you to waive any right to bring a claim in a court. They also do not contain a class-action waiver. If you have a claim, it is your claim, to be brought in the forum described above, subject to the mandatory protections of your location.
If you do write to us about a dispute, a few practical points will help the conversation. Describe what happened in the order it happened, say which part of these terms or which feature of the service you are concerned about, and say what outcome you are looking for. Keep a copy of anything relevant, such as the output file, the settings you used, and any message from a recipient that refused it, because those details are often what determine the answer. We will read the message, consider it on its merits, and reply. A clear, specific message is far more likely to be resolved quickly than a general complaint, and it is in both sides' interests for the first message to contain the facts.
14. Changes to these terms
These terms may change from time to time. The service may gain new features, the law may change, or the way the service is operated may change, and the terms will be updated to reflect the new position. When the terms change, the new version will be published on this page, and the last-updated date at the top will be changed to the date from which the new version applies. The published page is the current version of the terms.
Because the service does not collect contact details from its users, we cannot send you a personal notice of a change, and we do not promise to do so. If a change is significant, it will be visible on the site by the publication of the updated page. Continued use of the service after a change means that you have read the updated terms and accept them. If you do not accept a change, stop using the service, clear the site's stored data as described in the Privacy Policy, and delete any downloads you no longer want.
Older versions of these terms are not published as an archive. The version on this page is the one that applies. If you need to know what a previous version said, write to [email protected] and describe the question, and we will answer it as best we can from the records we hold.
A change to these terms does not retrospectively change the position for past use. Your past use is governed by the version of the terms that applied at the time. A change applies to use from the date of the change onwards. That is the fair way to handle changes, and it is how changes under these terms work.
If you are reading these terms because you are about to use the service for the first time, the version on this page is the version that applies to you. If you are a returning user, and the last-updated date has changed since your last visit, the new version applies to your use from that date onwards. There is no separate acceptance step for a changed version: continued use after the change is acceptance of the changed terms, as explained above. If you do not accept a change, stop using the service. That is the whole mechanism, and it is deliberately simple, because the service has no accounts through which consent to a new version could be collected.
15. Contact
If you have a question about these terms, if you want to report abuse, if you want to report an intellectual property concern, or if you want to raise a complaint, write to [email protected]. Describe clearly what you are asking about, and include enough detail for us to understand the matter. If you are reporting a problem with the service, include a description of what happened, the steps that led to it, and the device and browser you were using, if you know them. The more specific the report, the faster it can be understood.
There is no contact form, no chat window, and no phone line. Email is the only channel, and replies come back by email. We will not add your address to any mailing list, because there is no mailing list, and we do not send newsletters or marketing emails.
16. General provisions
Entire agreement
These terms, together with the Privacy Policy, are the entire agreement between you and ShrinkIt for your use of the service. They replace any earlier statements, descriptions, or understandings about the service, whether written or spoken. If a page on the site describes a feature in a way that conflicts with these terms, these terms govern. If you were told something about the service that contradicts these terms, these terms govern.
Severability
If any part of these terms is found to be unenforceable, whether by a court or by operation of law, that part will be read as narrowly as necessary to make it enforceable, or removed if it cannot be made enforceable, and the remainder of the terms will continue to apply in full. The fact that one part is unenforceable does not make the rest of the terms unenforceable.
No waiver
If we do not enforce a part of these terms on one occasion, that does not mean we have given up the right to enforce it on another occasion. A waiver of any part of these terms is effective only if it is given in writing by us, and it applies only to the occasion and the person it names. Silence, delay, or a failure to act is not a waiver.
No assignment by you without consent
You may not transfer or assign your rights under these terms to anyone else without our consent. We may transfer our rights and obligations under these terms to another operator of the service, for example if the service is transferred to a new operator, provided that the transfer does not reduce your rights under these terms. If such a transfer happens, the Privacy Policy and these terms will be updated to reflect the new operator.
Language
These terms are written in English, and the English version governs. Translations are provided for convenience only, and if there is any difference between a translation and the English version, the English version prevails. The site's Spanish and Portuguese pages display the English text with a notice explaining that the English version governs, so that there is one authoritative version.
Headings and summaries
The headings in these terms, and the summary at the top of this page, are provided for convenience and readability. They do not limit or expand the meaning of the sections that follow them. If there is any difference between a heading or a summary sentence and the full text of a section, the full text governs.
These terms are provided for information only. They are not legal advice, and they do not create a lawyer-client relationship. If you need legal advice about your own situation, please speak to a qualified lawyer.